Privacy Policy
Introduction
Welcome to Ritzo Casino ("the Platform," "we," "us," "our"). This Privacy Policy outlines our commitment to protecting and respecting your privacy. It details how we collect, use, store, and disclose your personal information when you use our services. This policy also explains your rights in relation to your personal data.
By creating an account and using our Platform, you acknowledge that you have read and understood the terms of this Privacy Policy.
Information We Collect
To provide our services effectively and comply with our legal obligations, we collect several types of information.
Information You Provide to Us
When you register for an account, make transactions, or communicate with us, we collect personally identifiable information ("Personal Data") that you provide directly. This includes:
- Identity Data: Full name, date of birth, gender.
- Contact Data: Email address, telephone number, residential address.
- Financial Data: Payment card details, bank account information, and other data necessary for processing deposits and withdrawals.
- Account Credentials: The username (email) and password you create for your ritzo casino login. The security of your Ritzo casino login password is paramount.
- Verification Data: Government-issued identification, proof of address, and other documents required for our Know Your Customer (KYC) and regulatory compliance.
Information We Collect Automatically
As you interact with our Platform, we automatically collect certain technical and usage data. This includes:
- Technical Data: Your IP address, device type, operating system, and browser information. This data is essential for security, particularly for monitoring and securing your ritzo casino login sessions.
- Usage Data: Details of your activity on our Platform, including your game history, wagers, transaction records, and login times.
- Cookie Data: We use cookies and similar technologies to track activity and enhance your experience. For more detailed information, please see our Cookie Policy.
How We Use Your Information
We use the information we collect for the following legitimate purposes:
- To Provide and Manage Our Services: To set up and operate your account, authenticate your ritzo casino login, and process your financial transactions.
- To Comply with Legal and Regulatory Obligations: To conduct necessary identity verification checks, prevent fraud, combat money laundering, and adhere to responsible gaming laws.
- To Ensure the Security of Our Platform: To monitor for and prevent fraudulent or unauthorized activity, and to protect the integrity of your account and the Platform.
- To Improve Our Services: To analyze user trends and preferences, which helps us enhance our website, game offerings, and the overall user experience.
- For Communication and Marketing: To send you important service-related announcements, respond to your inquiries, and, with your explicit consent, send you marketing materials about promotions and new games.
How We Share Your Information
We do not sell your Personal Data to third parties. We may share your information only in the following limited circumstances:
- Third-Party Service Providers: With trusted partners who perform services on our behalf, such as payment processors, identity verification services, and marketing platforms. These providers are contractually obligated to protect your data.
- Regulatory and Law Enforcement Authorities: If required by law or in response to a valid legal request, we may disclose your information to public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
International Data Transfers
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your province, country, or other governmental jurisdiction where the data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
Data Security
Protecting your information is our top priority. We have implemented robust technical and organizational measures to safeguard your Personal Data against unauthorized access, use, or disclosure. These measures include:
- SSL Encryption: All data transmitted between your device and our servers is encrypted using Secure Socket Layer (SSL) technology.
- Access Controls: Access to your personal data is strictly limited to authorized personnel with a legitimate need to know.
- Secure Infrastructure: Your data is stored on secure servers protected by advanced firewalls.
These security protocols are critical for protecting the information associated with your Ritzo casino login password and all subsequent activity.
Data Retention
We will retain your Personal Data only for as long as is necessary to fulfill the purposes for which it was collected, and to comply with our legal, accounting, and reporting obligations.
Your Data Protection Rights
You have specific rights regarding your personal information, including:
- The right to access: You can request a copy of the personal data we hold about you.
- The right to rectification: You can request that we correct any inaccurate or incomplete data.
- The right to erasure: You can request that we delete your personal data, subject to certain legal conditions.
- The right to object to processing: You can object to our processing of your data, particularly for marketing purposes.
- The right to withdraw consent: Where we rely on your consent for processing, you can withdraw that consent at any time.
To exercise any of these rights, please contact our Data Protection Team.
Specific Provisions for Canadian Players
For our valued players in Canada, we are committed to upholding the principles of the Personal Information Protection and Electronic Documents Act (PIPEDA). We ensure that your personal information is handled with care and for justifiable purposes. The operation of our platform for Canadian players is fully legal under the current federal framework.
Children's Privacy
Our services are strictly prohibited for individuals under the age of 19 (or the legal age of majority in their jurisdiction). We do not knowingly collect personal data from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date."
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact our Data Protection Officer: